For the folks doing the work
I know
a guy.
You’ve said it to a hundred customers. Now you can say it from the top of a ladder.
Miss a call and PARDNER texts the customer back for you. Then you decide, by text: take the job, or pass it to someone you trust.
That’s you. Hands full.That’s PARDNER. Got the call.How it goes today
A missed call is a dead end.
- The phone rings while you’re on a job.You can’t pick up. They call the next guy.
- Half the time it isn’t your kind of job anyway.Wrong trade. Too far. Booked three weeks out.
- You know exactly who could take it.They never hear about it. Nobody wins.

PARDNER changes the ending.
Catch it. Keep it. Or pass it to your guy.
A fictional example · a very real Tuesday
Say you’re Scotty.
A plumber in Torrance. Here’s one call you missed, and where it went. Sixteen minutes, all by text.
- Missed call
Sarah calls. Scotty is up to his elbows in a slab leak. The phone rings out.
- PARDNER texts Sarah back for ScottyTo Sarah
Hey, sorry I missed you. This is Scotty’s Plumbing. What can I help you with?
- Sarah explainsSarah
Breaker trips every time the water heater kicks on. Is that a plumber thing?
- Scotty gets the useful partTo Scotty
New lead: Sarah M., Torrance. Breaker trips when the water heater runs. Sounds electrical. Reply TAKE, REFER or PASS.
ScottyREFER Ruiz
- Sarah says it’s OKTo Sarah
Scotty recommends Ruiz Electric for this one. OK to share your number with them? Reply YES.
SarahYES
- Ruiz gets it. No app, no account.To Ruiz
Scotty’s Plumbing is sending you a job: breaker trips with the water heater, Torrance. ACCEPT or PASS?
RuizACCEPT
- DoneTo Scotty
Ruiz Electric took it. Sarah’s in good hands.
Scotty never put down the wrench.
Your network is already in your phone
Not strangers.
Your guys.
PARDNER doesn’t sell your customers or send them to whoever bids highest. You pick the people. You’ve probably been sending them work for years. Now it’s one text, and they know it came from you.
We’ll never ask“Browse providers near you.”
We start with“Who do you already send work to?”
My pardners
The people I send work to
- RERuiz ElectricElectricalSent 3 · Got 2 back
- JPJim’s PlumbingWhen I’m bookedSent 5 · Got 1 back
- HHHollis HVACHeating & airSent 1
- DRDana RoofingRoofs & guttersGot 2 from them
A fictional list.
Send one out. One comes back.
- No bidding on your customers.
- No selling your leads.
- No sharing without the customer’s OK.
The Pardner Code
Not slogans. These are the rules we build against.
- IYou keep your number.
No porting. No new number to hand out. Customers call the one they always have.
- IIYou can see everything it does.
What’s connected, what it can do, what it has done. Plain as day.
- IIIYou can pause it. You can leave.
The off switch is easy to find, and leaving doesn’t cost you your number, your customers or your people.
- IVIf we go down, your phone still rings.
PARDNER fails toward the way things worked before. Never toward silence.
- VWhere a job started stays on the record.
Pass a job along and it still says who it came from. You get the credit.
- VIYou make the calls.
Nothing gets automated until you’ve watched it work and said so.
- VIIThe customer always knows who’s coming.
No one’s number moves without their OK. It’s an introduction, not a resale.
Where this goes
Every step further is one you grant.
- Now · early accessCatch it.
Missed calls get a text back. You take, refer or pass, right from Messages.
- NextRemember it.
Who called, who handled it, how it turned out, and who sends work your way.
- Only if you say soRoute it.
Suggest the right pardner. Later, follow rules you write. Nothing turns on by itself.