PARDNER · early access

Privacy Policy

Updated September 28, 2026. This notice covers the PARDNER website, accounts and early-access phone and messaging service, operated by Adam Byrne. Account creation is open; live phone and messaging activation is currently enabled selectively. Creating an account does not itself activate operational messaging.

Account and business information

We use your mobile number to verify access to your account. We store your account and business profile, setup preferences, activation state, and the information you choose to provide, such as your name, trade, service area and business website. After verification, your account state is stored server-side so you can return to it.

Service activity and consent

For activated service, we process relevant call and message identifiers, delivery status, timestamps, consent and withdrawal choices, customer messages and contractor decisions. Message contents are used to provide the service and investigate problems. Do not send unnecessary sensitive information. PARDNER does not record calls.

Website analytics

We use first-party analytics to understand visits, signup progress and activation. These records include random visitor and session identifiers, coarse device and browser categories, page categories, referring website and approved campaign labels. We link a signup session to your account after successful verification. Analytics events do not include full phone numbers, message contents, customer names or addresses, precise location, or authentication codes.

Session cookies support sign-in. Analytics cookies help distinguish visits and preserve attribution. We do not use device fingerprinting. Browser Do Not Track disables our browser analytics collection. Blocking cookies may affect sign-in or attribution.

Why we use information

We use information to operate accounts and activated services, honor consent and withdrawal, preserve referral provenance, review activation requests, improve signup, prevent abuse and troubleshoot. Creating an account does not authorize us to contact unrelated customers.

Service providers and sharing

Twilio provides phone verification, calling and messaging infrastructure. Vercel hosts the website and application endpoints. Supabase stores account and service records. Providers process information needed to deliver and support these services and may retain technical security records.

We do not sell or share SMS opt-in data or personal information with third parties, affiliates or lead generators for marketing purposes. SMS consent is not transferred to another business. Necessary provider processing is limited to operating and supporting PARDNER. Customer referral details are shared only through the relevant consent and acceptance process.

Your choices

Operational messaging is optional and is not a condition of purchase. Requesting a verification code is separate from operational SMS consent. Reply STOP to stop texts or HELP for assistance, or contact us to withdraw consent. Withdrawal stops future eligible messages; it cannot recall a message already sent.

Retention and access

We retain records needed to operate accounts, honor consent and withdrawal, troubleshoot and meet applicable obligations. Provider-side records may be subject to their retention requirements. Contact us to request access, correction or deletion. Access to account and customer records is restricted; public illustrative content is kept separate from real accounts.

Contact

For privacy questions or requests, email adam+pardner@adambyrne.com.